Office Manager

Desired Start Date: As soon as possible

Job Location: Toronto - Spadina and Adelaide

We are Canada’s largest regulated peer-to-peer lending platform focused on small business. Our team is passionate about helping small business and collaborating and contributing in a fun, friendly, and high-performing environment. With this position, you will create tremendous value not only for our team at Lending Loop, but for the Canadian economy as a whole. Since 2015, 350+ Canadian businesses have received over $30 million in financing through 20,000+ registered investors on our platform.

The Role

Lending Loop is looking for an Office Manager to provide administrative and day-to-day operational support to our team and the CEO. This role requires an experienced professional with excellent communication skills, the ability to multitask in a fast-paced environment and maintain confidentiality and discretion when managing internal and external stakeholder relations. This is a great opportunity for an individual looking for a fast-paced role in a growing organization, who has a passion for small business and technology.

Key Responsibilities

  • Take incoming calls for general lines and be the face and voice of our organization

  • Respond to and help the team to manage and prioritize customer support inquiries

  • Oversee calendar management, scheduling meetings, travel arrangements and email management for the CEO

  • Schedule and prepare agendas for meetings, conduct calls or issue emails on behalf of the CEO as required, while maintaining a high level of professionalism, confidentiality and discretion

  • Assist with recruiting - screening resumes, scheduling interviews

  • Helping with general HR tasks like onboarding new employees, managing our company wiki and lunch & learns

  • Manage tasks required for the smooth and efficient functioning of the office such as: maintaining cleanliness/orderliness of the office including kitchen and conference rooms, oversee/manage any external service people/deliveries, manage office IT, manage interactions with landlord, order furniture, office supplies and kitchen supplies, send/receive couriers, etc.

  • Reconcile receipts, oversee office expenditure and make recommendations to improve efficiencies

  • Expense reconciliation and billing management

  • Plan initiatives to help maintain and improve on our productive and fun culture

  • Organizing team events & retreats as well as external marketing/customer events and other additional administrative or operational support as required

Desired Qualities, Skills, and Experience

  • 1-2 years experience providing administrative support to C-level executives or department managers

  • Post-secondary diploma or degree required

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and GSuite

  • Desire and ability to work in a fast-paced environment

  • Excellent customer service, written and oral communication skills

  • Excellent attention-to-detail, organizational and time management skills

  • Ability to follow procedures and guidelines as required

  • Ability to ensure security of confidential information - discretion and confidentiality required

Bonus Points

  • Experience in an office operations role at a startup

  • Post-secondary degree or diploma in Business Administration or related

  • Experience with Salesforce CRM or similar software tools

What We Offer

  • Competitive salary

  • Employee stock options plan

  • Hard working, friendly culture

  • Health and dental plan

  • 3 weeks vacation

To apply for this position, please email with the the Subject Line: “RE: Application - Office Manager”. Please include a description about your professional background and experience, why you’d be an ideal fit for this role and include your LinkedIn profile and CV. Only qualified candidates will be contacted.

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